Dongsung Chemical Co., Ltd. (hereinafter referred to as "the Company") has established and disclosed the following Privacy Policy in accordance with Article 30 of the "Personal Information Protection Act," to protect the personal information of data subjects and to ensure that related complaints are handled promptly and smoothly. Any revisions to this Privacy Policy will be announced through the website. This policy shall take effect on April 1, 2021.
- 1. Purposes of Processing Personal Information
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The Company processes personal information for the following purposes:
- Receiving and responding to 1:1 inquiries
- Receiving and responding to product inquiries
- Receiving and handling reports submitted to the Whistleblower Center
- 2. Items of Personal Information Processed
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The Company processes the following items of personal information:
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1:1 Inquiry
– Required fields: Name, Email -
Product Inquiry
– Required fields: Company name, Department, Name, Title, Email, Phone number -
Whistleblower Center
– Optional fields: Name, Email, Phone number -
The following personal information may be automatically generated and collected in the course of using internet services:
– Service usage records, Visit logs, IP addresses, Cookies
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1:1 Inquiry
- 3. Methods of Collecting Personal Information
- The Company collects personal data entered by users and information automatically generated during service use.
- 4. Processing and Retention Period for Personal Information
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As a general rule, the Company destroys personal information without delay once the purposes for its collection and use have been fulfilled. However, where retention is required under applicable laws and regulations, the Company retains the relevant personal information for the period specified in those laws and regulations, as follows:
- Records of consumer complaints or disputes: 3 years
- Records on labeling and advertising: 3 years
- Records on contracts or withdrawal of subscriptions: 5 years
- Records on payment and supply of goods: 5 years
- Internet login records of users: 3 months
- 5. Provision of Personal Data to Third Parties
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The Company processes personal information only within the scope specified in "1. Purposes of Processing Personal Information," and provides personal information to third parties only in cases falling under Articles 17 and 18 of the "Personal Information Protection Act," such as with the data subject's consent or under special provisions of law. The Company provides personal information to third parties as follows:
- Recipient: Dongsung Chemical
- Items provided: Name, Email, Company Name, Department, Title, Phone Number
- Purpose of provision: Receiving and responding to inquiries
- Retention and use period: Until the purpose is fulfilled
- 6. Entrustment of Personal Information Processing
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To ensure smooth service delivery, the Company entrusts personal information processing as follows. In accordance with Article 26 of the "Personal Information Protection Act," the Company specifies in its contracts and other documents the prohibition on processing personal information beyond the scope of the entrusted work, technical and administrative protective measures, restrictions on re-entrustment, supervision and oversight of the trustee, liability for damages, and other relevant matters, and supervises the trustee to ensure that personal data is handled securely. Should the scope of the entrusted work or the trustee change, this Privacy Policy will be updated without delay.
- Trustee: HMCompany
- Items entrusted: Name, Email, Company Name, Department, Title, Phone Number
- Purpose of entrustment: Receiving and handling whistleblower center submissions
- Retention and use period: Until the purpose is fulfilled
- 7. Rights and Obligations of Data Subjects and Legal Representatives, and Method of Exercise
- Data subjects may exercise their rights against the Company at any time, including requests for access to, correction of, deletion of, or suspension of processing of their personal information. To exercise such rights, including access, correction, deletion, or suspension of processing, please contact the Personal Information Protection Manager in writing, by phone, or by email, and the Company will take action without delay. These rights may also be exercised through a legal representative or an authorized agent of the data subject.
- 8. Procedures and Methods for Destruction of Personal Information
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When personal information becomes unnecessary, due to the expiration of the retention period, fulfillment of the processing purpose, or other reasons, the Company destroys it without delay. Where the agreed retention period has elapsed, or the processing purpose has been fulfilled, but continued retention is required under other laws, the personal information is transferred to a separate database or stored in a different location. The procedures and methods for destroying personal information are as follows:
- Destruction procedure: Personal information subject to destruction is identified and destroyed upon approval from the Personal Information Protection Officer.
- Destruction method: Personal information recorded and stored in electronic file format is destroyed in a manner that prevents recovery. Personal information recorded and stored in paper documents is destroyed by shredding or incineration.
- 9. Measures to Ensure the Safety of Personal Information
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The Company takes the following measures to ensure the safety of personal information:
- Administrative measures: Establishment and implementation of an internal management plan; regular employee training
- Technical measures: Management of access privileges for personal information processing systems; installation of access control systems; encryption of unique identification information; installation of security software
- Physical measures: Access control for locations where personal information is stored
- 10. Installation, Operation, and Refusal of Automated Personal Information Collection Devices
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The Company uses cookies, small files that store and retrieve usage information, to provide personalized services to users. Cookies are small pieces of information sent by the server operating the website to the user's browser and stored on the user's PC hard drive. Please note that if you refuse to allow cookies to be stored, you may experience difficulty using personalized services.
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How to configure cookie settings by browser:
- – Internet Explorer: Tools menu at the top of the browser > Internet Options > Privacy > Settings
- – Chrome: Settings menu on the right side of the browser > Privacy and security > Site settings > Cookies
- – Firefox: Settings menu on the right side of the browser > Options > Privacy & Security > Cookies and Site Data
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How to configure cookie settings by browser:
- 11. Personal Data Protection Officer and Remedies for Rights Violations
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The Company has designated a Personal Information Protection Officer with overall responsibility for personal information processing matters, and to handle data subjects' complaints and provide remedies for any harm arising from personal information processing, as follows:
Dongsung Chemical
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Personal Information Protection Officer
- – Name: Hong Hyeon-sook
- – Title: Director
- – Contact: redtadpole@idongsung.com
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Personal Information Protection Manager
- – Name: Hwang In-ok
- – Title: Team Leader/HR Planning Team
- – Contact: inok@idongsung.com
Data subjects may also apply for dispute resolution or consultation with the following bodies to seek remedies for violations of their personal Information rights:- Personal Information Dispute Mediation Committee: (no area code) 1833-6972 (www.kopico.go.kr)
- KISA Personal Information Infringement Report Center: (no area code) 118 (privacy.kisa.or.kr)
- Supreme Prosecutors' Office Cyber Investigation Division: (no area code) 1301 (www.spo.go.kr)
- National Police Agency Cyber Safety Bureau: (no area code) 182 (cyberbureau.police.go.kr)
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Personal Information Protection Officer
- 12. Changes to This Privacy Policy
- This Privacy Policy shall take effect on April 1, 2021.
